Rachel Shannon

I'm Rachel, an experienced Instructional Designer and Program Manager based in Greensboro, NC. With over a decade of experience in the retail and technology sectors, I specialize in creating innovative, engaging learning solutions that drive professional development and enhance learner engagement.

Throughout my career, I have had the privilege of collaborating with diverse teams to design and deliver dynamic eLearning content. My expertise spans advanced instructional design methodologies, project management, and multimedia content creation. I am proficient in using tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, and Vyond to develop custom eLearnings, interactive modules, and immersive training videos.

I have a proven track record of managing the full lifecycle of learning projects, from conceptualization to launch, ensuring alignment with strategic business goals. My role often involves conducting thorough quality assurance and troubleshooting to ensure seamless content functionality across multiple devices and browsers.

My passion for learning and development extends to my own professional growth. I hold certifications in instructional design and training from the Association for Talent Development (ATD) and have pursued specialized training in VR/AR in learning and xAPI/TinCan. Currently, I am working towards a Bachelor of Arts degree in Graphic Design and Media Arts with a concentration in Web Development from Southern New Hampshire University.

I am committed to fostering a culture of innovation, collaboration, and inclusion. I continuously seek new challenges and opportunities to contribute to meaningful learning experiences. Let's connect and explore how we can create impactful learning journeys together.